BEZAHLUNG UND VERSAND

Payment Information

  1. By invoice within 10 days of receipt of the shipment.

  2. Via PayPal when ordering. PayPal account: andreas@moeller-hamburg.com

 

Shipping Information

Within Germany, we charge a share for shipping of € 8.00 up to an order value of € 300.00 for each delivery address and order. For individual orders worth over € 300, Weberei Hamburg pays 100% of the shipping costs.

For Outside Germany the shipping cost can differ.

The customer has to take care of customer regulation in the home country and pay the customs.

The shipping costs are of course only due once for each delivery on our part.

The delivery takes place via Deutsche Post / DHL or other shipping companies like UPS or TNT.

We do not offer the delivery type EXPRESS, but can be done by arrangement. The customer then pays the correspondingly higher postage.

RETURN INFORMATION

You can return the received goods to us at our expense within 14 days without giving any reason. After receipt of this instruction in text form (e.g. as a letter, fax, e-mail), the period begins, but not before the goods are received by the recipient and also not before we have fulfilled our information obligations in accordance with Article 246 § 2 in conjunction with § 1 Paragraph 1 and 2 EGBGB as well as our obligations according to § 312g paragraph 1 sentence 1 BGB in connection with Article 246 § 3 EGBGB.

Please address the return to:

WEBEREI HAMBURG

Andreas & Natalia Möller

Bernstorffstrasse 164

22767 Hamburg

Germany

In the case of an effective return, the mutually received services are to be returned and any benefits drawn are to be surrendered. In the event of deterioration of the item and for uses (e.g. advantages of use) that cannot be given or partly or only in a deteriorated condition, you must pay us compensation. You only have to pay compensation for the deterioration of the item and for any benefits drawn if the use or the deterioration is due to handling of the item that goes beyond the examination of the properties and functionality. "Checking the properties and functionality" means testing and trying out the respective goods, as is possible and customary in a shop. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of the goods or the return request, for us with their receipt.

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The return instructions are the formulations required by law and case law. We are obliged to print and use them. Regardless of legal obligations, we would like to maintain a friendly and accommodating relationship with you as our customer. So please also contact us if any deadlines should have expired.